INDUSTRY
AI automation for SaaS teams
For most SaaS teams, the friction is not the product. It is the work around it: qualifying leads, onboarding accounts, answering the same support questions, and finding internal knowledge. That work is automatable.
The problems that show up most
- Leads sit unanswered while the team is in product work.
- Onboarding depends on a manual checklist that drifts.
- Support repeats the same answers across tickets and chat.
- Internal knowledge is spread across docs no one can search.
What I build
Lead qualification that classifies intent, scores fit, and updates your CRM with follow-up handled. Onboarding workflows that run the same way every time and flag exceptions. A support assistant grounded in your docs and past tickets, with source links. And agents that handle research and drafting so the team is not doing it by hand.
Relevant work
See the AI sales automation system and the RAG knowledge system.
What slows your team down outside the product?
Send one process and I will tell you what is worth automating first.
Get a free automation audit